Last updated : 10-07-2026
Who we are
Bali Cemerlang Laundry (“we,” “our,” or “us”) operates balicemerlanglaundry.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our laundry services.
Information We Collect
When you contact us through our website, WhatsApp, or phone, we may collect:
– Your name and business name
– Phone number and/or email address
– Information about your laundry service needs (volume, business type, location)
We do not require account registration to use our website, and we do not collect payment information through the site.
How We Use Your Information
We use the information you provide to:
– Respond to your inquiries and provide service quotes
– Coordinate pickup and delivery schedules
– Improve our services based on client feedback
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Cookies and Analytics
Our website uses Google Analytics to understand how visitors use our site (such as which pages are viewed and how long visitors stay). This helps us improve our website content and user experience. Google Analytics uses cookies to collect anonymized usage data.
Google Ads and Remarketing
We may use Google Ads, including remarketing features, to show relevant ads to visitors who have previously visited our website. This may involve the use of cookies by Google to serve ads based on your prior visits to our site. You can opt out of personalized advertising through Google’s Ads Settings (adssettings.google.com).
Third-Party Services
We use WhatsApp Business to communicate with clients. When you contact us via WhatsApp, your interaction is also subject to WhatsApp’s own Privacy Policy.
Data Retention
We retain client contact information and communication history for as long as necessary to maintain our business relationship and respond to inquiries, or as required by applicable law.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Bali Cemerlang Laundry
Jl. Gunung Salak Utara No.69, Kerobokan Kelod, Kec. Kuta Utara, Kabupaten Badung, Bali 80117
Email: info@balicemerlanglaundry.com
Phone/WhatsApp: +62 819-9638-9102